Either the property management company MONTIUM are scammers or their employees are scammers. The leasing agent we dealt with in particular is JOAN ALEXANDER. My fiancé and I found Wynnefield Terrace Apartments online and requested a tour. JOAN ALEXANDER showed up 30 minutes late, showed us a model and we decided to fill out applications. 1 application for each adult so 2 applications, which means two $50 fees to process the applications ($100). We filled the applications out on Saturday 11/12/22 and each paid the $50 fee ($100). Monday 11/14/22 the applications were canceled. We called Joan Alexander on Tuesday 11/15/22 to find out what was going on and she said she didn’t know what happened, it wasn’t on their end (MONTIUM). We requested a reason from the 3rd party company they use as to why our applications were cancelled. They emailed us a file containing our credit checks and background checks. THE FILES WERE EMPTY BECAUSE NEITHER CREDIT OR BACKGROUND CHECKS WERE RAN. So we called the 3rd company which is located in Texas. The person we spoke with told us that they didn’t cancel the application and steered us back to Wynnefield Terrace Apartments. They didn’t have the authority to cancel the application because they are a third party company. So, we sent an email to Joan Alexander on Thursday 11/17/22 @ 2:09 pm, detailing to her our conversation with the third party company they use and wanted an explanation as to why our applications were cancelled. As of today, 11/24/22, we have not received a reply from her or anyone else. Our email was completely ignored and the $50 fees we paid to PROCESS our applications were never refunded. As renters we know the application fee is non-refundable but who would willingly pay a $50 fee for your application not to be processed at all, just cancelled? So, the scam is, they get people to fill out applications and pay the $50 application fee, then abruptly cancel the application and keep the $50 fee… or as detailed in another review I have read about Wynnefield Terrace Apartments titled ‘STAY AWAY’, the person did a tour, filled out an application and was approved but never got the apartment because of the trifling practices of the leasing agent. The money is not the issue, it’s the principle. Unless those fees that my fiancé and I paid are refunded because they were not used for the intended purposes, I will continue to pursue this and take further legal action if necessary.

Yvonne is amazing! Made us feel comfortable and answered all our questions!

Yvonne is sweet and to the point the process was very easy.

Michelle and Yvonne were very helpful and promt with email questions and response. Overall, I am happy with the service they both provided.

Great place to live.Very satisfied living here.

It was always clean and the area was very quiet.

Good home, good landlord and respected our privacy . I would recommend this. Overall it is a great apartment .