My experience living here has been a positive one! Any time I’ve reached out about an issue, the maintenance team & William himself been quick, accommodating, and really helpful. The maintenance guys and property manager always show up and make sure things get taken care of. Like any older building, small things come up, but I’ve always felt supported and listened to here, and that makes a huge difference especially as a renter.

William Ross has personally come out on several occasions to fix my electricity when the fuse blew. Pleasant conversation and snappy response to other miscellaneous nuisances (strangers on the property). Personable,too,which is a first in my experience renting.

Do NOT rent from William Ross!

He’s the worst landlord I’ve ever had. His office is disorganized and unresponsive, and maintenance issues are ignored or poorly handled. I rented from him at two properties, both with chipping lead paint and dust in the windows. Instead of proper remediation they insisted on just painting over it. When my partner asked about a lead inspection, someone from the office followed him and punched him in the face—we filed a police report. After that, they refused to fix our dryer because they didn't want to speak to my partner. Earlier in our lease, when I asked them to fix our dishwasher they told me it was full of mold and just needed vinegar. Most disturbingly, when my partner confronted William Ross on Midvale Ave about the lead paint, Ross began filming my daughter without my consent and has pressured us to end our lease early. Avoid him at all costs.

William Ross is literally the definition of a slum lord. Leaky roof that was causing black mold for months and all he did was sent a creepy repair man out that tried to just paint over it. He pays his friends and other tenants for these positive reviews. Please PLEASE DO NOT RENT FROM THIS MAN!!!!! He has no morals and does not care about the wellbeing of his tenants.

Upon move in William Ross was consistently available for repairs and maintenance. The rental did not have much counter space so William allowed me to pick out an island that I liked. he restored it and delivered it to my apartment for no additional cost.

Repairs were done poorly. Money was taken from deposit without much explanation and with more cost than it should have been. House flooded. There were leaks. We lost our own property due to black mold. Rusty bathtub. Property was damaged. Incredibly ***** upon move in. ***** and cigarettes were in the refrigerator upon move in. Appliances didn’t work well all of the time. Gas leaks that were ignored by property management until it was brought to the attention of the realtor. Nice location of house though.

I have had a great experience with this rental, William is attentive and is quick to answer any messages and fix any problems as soon as possible. I have no complaints!

I lived in a William Ross apartment for four years. I had a great experience. The management team was personable and responsive. I never had any issues with mice or roaches. The rent was very reasonable for the apartment and location. Im a Philly native and was very pleased with the apartment. The only reason why I moved out was because I bought a house in the area.