Philadelphia, PA
William Ross is literally the definition of a slum lord. Leaky roof that was causing black mold for months and all he did was sent a creepy repair man out that tried to just paint over it. He pays his friends and other tenants for these positive reviews. Please PLEASE DO NOT RENT FROM THIS MAN!!!!! He has no morals and does not care about the wellbeing of his tenants.
Upon move in William Ross was consistently available for repairs and maintenance. The rental did not have much counter space so William allowed me to pick out an island that I liked. he restored it and delivered it to my apartment for no additional cost.
Repairs were done poorly. Money was taken from deposit without much explanation and with more cost than it should have been. House flooded. There were leaks. We lost our own property due to black mold. Rusty bathtub. Property was damaged. Incredibly ***** upon move in. ***** and cigarettes were in the refrigerator upon move in. Appliances didn’t work well all of the time. Gas leaks that were ignored by property management until it was brought to the attention of the realtor. Nice location of house though.
I have had a great experience with this rental, William is attentive and is quick to answer any messages and fix any problems as soon as possible. I have no complaints!
I lived in a William Ross apartment for four years. I had a great experience. The management team was personable and responsive. I never had any issues with mice or roaches. The rent was very reasonable for the apartment and location. Im a Philly native and was very pleased with the apartment. The only reason why I moved out was because I bought a house in the area.
Ross is an incompetent buffoon of the highest order. His properties are dilapidated, crumbling death traps. Our staircase gave out twice, both times resulting in personal injury. The walls were infested with roaches and mice. Reaching out to his team results in you getting tossed around like a hot potato between various goons all looking to avoid offering assistance. The sheer malicious incompetence he has displayed could fill the pages of five libraries. Do not rent from this slumlord. Do not give him money. And above all else, do not let a child near his properties. Their safety cannot be assured.
I've been a tenant of the Ross people for 8 years now, and maybe that speaks for itself. I have been entirely satisfied. I like where I live, and my rent is reasonable. Not all of my appliances are state-of-the-art, but everything works fine & whenever something isn't working, they explain what they need to do, give me an accurate timeframe & fix the problem promptly. Where I live is their property, but they understand it's my HOME, also, and they've always been respectful of this. I have no complaints. Office staff is courteous and professional. In my experience, they're an excellent landlord.