I had an ongoing issue with a mouse until it finally left on its own (it had clearly been living there for quite some time before I moved in). Part of the floor was caved in and I had to carefully step around it at all times. There was a large hole in the wall of the bathroom, mostly concealed by the toilet. It is abundantly clear that WPRG does not do even the bare minimum to maintain their buildings. The carpet in the hallway outside my apartment was disgusting and when I moved in, the apartment itself was filthy and had not been repainted or touched at all. Then the crowning jewel was that, six weeks before I moved out, a corner of the ceiling collapsed spewing plaster and dust everywhere. Literally the only redeeming quality of the apartment was its location - and that’s what they bank on. I am someone who never writes reviews, but this is extremely important - do NOT rent from them.
I found a bedbugs problem called office they said my responsibility I signed in lease agreement if any found I pay. How do I know what they look like or if here to find them in an empty apt? So I've paid over 500 plus all my furniture and they are not going to inspect my neighboring apts also a mice problem I had to constantly call about.bi never get a return call and I always go to voicemail I can't wait to get out of this rental agreement and move away from Penn realty they do not know what customer service is. They ignore you and want you just to go away
Front door had no lock and a $2,000 bike was stolen between the hours of 11pm and 5am - tried calling for my son and the horrible woman just hung up on me; told my son oh too bad u dont have renters insurance! horrible people stay away!!!
.....cont'd It doesn't state anywhere in the lease that I'd be paying the business's water bills and I haven't been fully reimbursed for it yet. I even spoke with the owner and he spoke down to me. I've also had roaches, spiders, etc living here. I was told if requested I would receive an exterminator once a month. I emailed saying to send one every month till the lease is up and I've only seen an exterminator once while living here. It's ridiculous. Go somewhere livable. William Penn Realty Group could care less about their tenants. All they want is your money and who cares if your conditions are unlivable.