Would never recommend this company to anyone. They don't respond to problems in a quick manner, they slap fees on EVERYTHING, They only care about the money and never care about their tenants. Absolutely disgusting people to deal with.
We’ve had issues with my downstairs neighbor smoking weed for months despite the fact that this is prohibited in our lease agreement. I have asthma and am incredibly sensitive to smoke and shouldn’t have to smell it all the time through our shared vents but Westward refuses to do anything other than send out reminder emails not to smoke and fine him once. He’s now retaliating against us and we no longer feel safe but Westward won’t let us out of our lease so we’re stuck.