They provide so many amenities for their residents. Macs in the business center, printers, bikes, A THEATER, pool table, A POOL...anyone bitching is doing just that, bitching. This place is actually pretty good. I'm a grad student and am very meticulous with things and have no real problems. The noise isn't too bad to me. I guess it all comes down to preference. I'd recommend giving the place a solid shot. I think you'll like it.
Avoid the 5th floor. The noise from the AC units and the light rail are unbearable. I don't understand how or why this isn't addressed. We had to bring it up to get a discount on the room. They purposefully don't mention it when onboarding you. I guess they wait to see if the person is willing to just deal with it. Yes, they're most certainly a business. Ah.