Syracuse Quality Living
4

Syracuse, NY

4.0
40 Reviews
Management
3.2
Rental Unit
4.9
Living Experience
3.9
All Reviews (40)
Sort:
Newest
Loved my time at this apartment. Mana...

Loved my time at this apartment. Management at SQL is super easy to work with and is extremely responsive. All maintenance requests are handled quickly,and anytime any issues/questions came up,they were so easy to work with. Highly recommend!

Amazing apartments. Great experience!...

Amazing apartments. Great experience!

Have stayed at a Syracuse Quality Liv...

Have stayed at a Syracuse Quality Living apt since August 2024. Both Office manager and leasing agent have always been very helpful through my entire stay. In one instance when I had a package was delivered to my apartment during spring break, they even went and picked up my package and held it for me in the office till I came back so it would get misplaced. Their entire maintenance team is very efficient and responsive and get all issues resolved within 24 hours! Would highly recommend!

Best leasing company to stay at. I ha...

Best leasing company to stay at. I have been with them for a year now and just renewed my lease for another year in the same apartment. At first I was hesitant as they had a lot of bad reviews from 6 years ago. I spoke to management about this and they acknowledged the same and said they had revamped the entire maintenance team and management team that year and have turned around the entire companies operations and since seen a complete turnaound of the company. I am glad I went with my gut and trusted them - It has been a pleasure to stay with SQL. Their maintenance has been prompt and management is always available and willing to help. I have renewed my lease for another year with Syracuse Quality Living. Would highly recommend this leasing company for SU students!

I have SEVERAL requests not filled ha...

I have SEVERAL requests not filled have gone months without anything being fixed and have mice in my apartment. They are super responsive until you move in. More concerned with making more horrible apartments than fixing the ones people are living in.

SQL is extremely unethical and a terribl...
SQL is extremely unethical and a terrible leasing company. Their houses are poorly contracted and infested with bugs, mice and bedbugs. They do not respond to any maintenance issues and because everything is so cheap it breaks anyway after they “fix” it. The people in the office are rude and often times racist. The only reason Stephanie brown has good reviews because she begs her tenants to write them BEFORE officially living there. Just google SQL & you’ll see their history of unethical living
Horrible landlord. They don’t follow thr...
Horrible landlord. They don’t follow through with maintenance requests or follow through. Buildings are infested with roaches and mice, and they don’t handle it. Way over priced for dilapidated and out of code apartments. They didn’t clean the apartment before I moved in, even after I requested twice. There was old food, feces in the toilets, roaches, old dishes, and grease in the apartment upon moving in. The apartment was the worst place I have ever lived. There’s a news article exposing some of the things this company does to it’s residents. Also, the other staff HATES Stephanie. The first day I met them, they complained about her and said how their organization is failing to other landlord companies in the area.
This is an amazing place to live, everyt...
This is an amazing place to live, everything is included and comfortable. People in SQL and neighbors are amazing. Stephanie Brown is the best one whom I contacting during my stay there. She had done very much job to to settle me done in a good location. She is always responsible and supportive. Gets quickly back whenever I call. She gives me support anytime. I live on East Genesee 2017. I never had any issues there. I feel safe and comfortable. All of my friends also live with SQL. Just find Stephanie Brown, she definitely helps you to find your right and safe location. Zee
I have a good living experience in SQL. ...
I have a good living experience in SQL. So far, I did not have any issues with landlord and management. Stephanie Brown is a best manager whom I am contacting over my lease and living issues. She quickly gets back over my calls, always supportive and friendly. I have recommended SQL to all my friends, and all of them happily living there. All apartments well furnished, utilities included, neighborhood is safe, rent is affordable. What else do we need while studying there? I am very much satisfied, therefore I have prolonged my lease to the next year. Just stay with SQL! Stephanie Brown is one of who might help you to find an affordable and comfortable place to live! Love and respect her so much!
Stephanie Brown has done such a repeated...
Stephanie Brown has done such a repeated amazing job helping me find living situations with SQL. She’s always been very dedicated to putting me in the right location with the right people. She’s always responsive and gets back to me whenever I reach out. She’s also given me much needed support during difficult times for me. I look to her as a friend and as somebody who has my best interest in mind and I can’t say that about too many people. She really cares and it shows. My current roommate at 301 maple street floor 1 and I waited until the last week to decide to live with SQL and Stephanie made it happen with a snap of her fingers and had different options for us. She helped me find a nice location and I’ve made friends with my neighbors and feel safe and happy in my new environment. Please make sure this review finds the right person so she can receive the recognition she deserves. Thank you! ~Yanko
image