Steve was always so rude when we spoke with him. This was the biggest negative of renting his unit. His unit was well kept,however communication was horrible. When things needed fixing he would take a while to respond back. When we moved in the fridge drawer was broken and he told us he ordered a part. The carpet also had bleach spots in areas upon move in. It never was fixed. Then when we moved out he charged us for the fridge drawer and bleach spots in room that were there when we first moved in.