I wish I could give them zero stars. I can’t remember the last time I wrote a review, but it’s needed to tell you all to NEVER RENT FROM RODNEY LONG. I was a tenant for 2 years and had constant problems with the property. Not only will you move into a house with multiple unaddressed issues, but you will be lied to and overcharged every step of the way. The way this office operates is an absolute joke. I have never encountered a business with such a blatant disregard for their tenants and having the audacity of over charging tenants for move out expenses and then not being willing to explain/discuss them, as they still never returned my calls for 4 months and then out of the blue threatened to notify creditors. This has been the most unprofessional business I’ve ever dealt with, and I know countless others who have had similar dealings in the move out process. If I were ever to look into renting for student housing again I would go LITERALLY ANYWHERE before I rented from Rodney Long again.
Carpets were stained when we moved in. We took photos and sent them to the office to show they were there. At the end of the lease, at first we were told it was fine, then charged cleaning fees for the carpet, THEN had to pay to have them replaced. When we asked for pictures of the stains (to see if they were the ones leftover from previous tenant), they were never provided. We have now left three messages and two emails. Legit told by front desk personnel, "Rodney Long will not return your call."
You get a really nice house, usually close to campus. My parents asked a ton of questions BEFORE we signed so we already knew up front that we were not going to get 100% of our security deposit back... It said it in the lease. Compared to other landlords in Salisbury, I'll rent from this one any day.
Rodney will provide you with a nice house. charge above average rent. harass you when it is one day late. will inspect your house at the end and say it looks fine. he then keeps security deposit and tried to charge 1000 dollars extra for damage that is part of normal wear and tear (this is illegal). example: we cleaned the house perfectly and he charged us for 16 hours for cleaning ladies at 90 dollars an hour. He will see if your dumb enough to pay it. when you refuse he will act like he is doing you a favor and cut it in half. he is a smooth talking scammer. Avoid at all costs