Harassed, lied, and intimidated constantly. There were multiple, obvious lies in every single conversation with her, and she would not give provide clear information no matter how much we asked. Depending on how aggressive or belligerent she was feeling that day, she would sometimes outright refuse to offer documentation or answer our questions. We admittedly started falling behind on our rent later on, but that still doesn't excuse cornering us in public places to yell at us and make threats for 20 minutes straight, or ignore multiple requests for maintenance on the oven which would randomly set itself to broil, spew gas all over the apartment, and just sit that way overnight until someone came home and noticed it was really hot and smelled like death. Don't EVER rent from her, your life might literally depend on it, and your sanity definitely does.