Honestly during our stay the staff was helpful.. but the apartment itself was cheaply made and they charge you a arm and a leg for everything there. they don't go over pet agreements so basically just a heads up you will be out 350. and every month you stay there you pay a pet rent that doesn't cover anything. no pet damage is covered even though we gave them over 1,000$ for our pets. the walls are paper thin in the apartments so you can hear everything going on. they don't pick up dog waste, and there are flees in the dog parks that they wont take care off either. its honestly just not worth the money to live there, but in a small military town you are short on options. if your thinking about here I would suggest going to Stillwater down the street.