• Their Responsiveness isn't even a "1", it's a "0", meaning they literally did not respond to requests for the first 3 months of my lease. A fire and subsequent death in one of their properties had to occur for them to clean house and enable some semblance of communication. Yet, it's still an absolute ***** show.
• Their Safety is also a "0". To specify from above, a man died in one of their properties from smoke inhalation 3 weeks ago after they told the man and his neighbors to, "ignore the smoke alarms," which apparently would go off without warning in the past, thus creating the precedent to ignore said alarms. I'm not making this ***** up.