I have rented in many places and issues happen. The number of issues is a list longer than I can write here but I'll try: - Never cleaned common areas, absolutely filthy unless i asked multiple times or threatened not to pay rent. And the 2-3x they did, it was still dusty and dirty. It was like someone ran a vacuum around half the floor only. - Never salted and would just let most snow melt instead of removing - In all big snow storms it could take 2 days for removal. They would lie and say there were coming and not come. One time they didn't come for 3 days and I had to hire someone to come (multiple harassing nasty phone calls because of this) - showed up one day without warning at 8am on a saturday, yelling at me about my roommate who moved in months ago and some damage they thought she did.... (she didn't but they would not listen, it was other tenants way earlier, they just didn't notice) - we had illegal locks that didn't automatically close according to the housing authority, instead of fixing them they waiting to see if the authority would come back. In the meantime, a naked psychotic man was able to get in past the first 2 doors in the middle of the night and tried to break into the apartment of the family that lives on the first floor. Still did not install them until the housing authority scheduled their return visit to inspect. - Some months I would have to call weekly about plumbing or pest issues. Frozen pipes, burst pipes (flooded the basement), etc. BUT they never actually fix the walls! We had an ongoing leak in our kitchen for almost the entire 2 years I lived there (see pictures). They NEVER replaced the sheet rock, just kept spakling it. Definitely mold growing in there! - Lied about notice to move out and then required us to pay the extra rent. - They took half our security deposit for normal wear and tear which is not a provision in the lease (cost too much to try and get it back) - Entered our clean and neat property without permission, unannounced and moved our property out of the space so the property would show better. We were still living there! - Over the course of 2 years, they would not answer emails or texts almost ever until I followed up multiple times but anything they needed, they would call, text and email, nasty & demanding, many many times (while I'm at work) demanding an urgent answer (for non urgent things mind you).