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Onyx Management Group

Philadelphia, PA,

  • 4.3
    Avg Score
  • 0.0
    Years Avg Stay
  • 1121.3
    Avg Rent
  • 100%
    Recommend
  • 4.1

    Responsiveness

  • 4.3

    Respect

  • 4.4

    Information

  • 4.8

    Condition

  • 3.6

    Pests

  • 4.4

    Safety

  • 4.6

    Social

4.3

Would not reccoment

Posted 2 years ago

  • 0
  • 3.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 2.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

5.0

Highly recommend Onyx Management Group

Posted 3 years ago

We have worked with Felix and his team at Onyx Management Group since 2015 in all aspects of what his firm has to offer - leasing, purchases, management and construction - on multiple projects. Felix's knowledge of real estate goes beyond a typical real estate agent and his genuine approach and love of real estate truly is a rarity. He has an extremely strong knowledge base of his local real estate market, process of leasing / buying / selling / zoning, what makes a good investment, critical aspects of a construction project and managing properties which truly helps others achieve whatever real estate goal they have. For someone like myself who does not live in the Philadelphia area, he makes investing, managing and rehab of any project seamless and smooth. Finally, he has also surrounded himself with a high quality team, including Michael and Lisa, that share his values. I would highly recommend using Felix and his team for any and all of your real estate needs, i can assure you will not be disappointed.

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

5.0

Thank you Onyx Management!

Posted 3 years ago

I have been a resident at Onyx Management property since September 2014 and I really love how everyone in their office has been considerate of my needs. When looking for an apartment to lease, things can get hectic, especially when you have a deadline to move out from your current apartment. I had great luck with Onyx Management. They helped me expedite the process for my lease and met me at the property multiple times during the lease process. They were very helpful and informative. Provided me with all the contacts name and numbers I needed for rent payments and maintenance requests. After moving in, I addressed that the bathroom sink was draining slowly and the plumber was sent the same day to fix it. I have dealt with so many property management companies and this is so far the best company. Thank you Onyx Management!

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

5.0

Great experience renting from Onyx Management Group

Posted 3 years ago

I know so often people are quick to write a complaint when things don't go the way they think they should. And it's a shame that so often good customer service goes unrecognized. But I couldn't let that happen here today, because the customer service I received from one of your team members was excellent! I want to let you know what exceptional service Gizelle Minazova provided for me. Gizelle went above and beyond all of my expectations in helping me out when it was time to move out from the townhouse I rented though Onyx Management Group. I think Onyx Management Group is extremely fortunate to have such a delightful, conscientious, and dedicated employee. She is the epitome of great customer service. I suspect she is providing exceptional service all the time with many other clients. I just thought you should know what a great ambassador Gizelle is for your firm, always presenting herself in a positive and professional manner. Gizelle deserves special recognition. She is a true professional. Darrin R. Previous Tenant - August 28, 2014

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

  • 5.0

    Responsiveness

  • 0.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 0.0

    Pests

  • 0.0

    Safety

  • 0.0

    Social

3.0

Fancy Slum Lords

Posted 4 years ago

  • 0
  • 3.0

    Responsiveness

  • 3.0

    Respect

  • 3.0

    Information

  • 4.0

    Condition

  • 2.0

    Pests

  • 3.0

    Safety

  • 3.0

    Social

3.4

Did the job

Posted 4 years ago

  • 0
  • 3.0

    Responsiveness

  • 2.0

    Respect

  • 3.0

    Information

  • 5.0

    Condition

  • 2.0

    Pests

  • 4.0

    Safety

  • 5.0

    Social

4.1

I know so often people are quick to write a complaint

Posted 6 years ago

I know so often people are quick to write a complaint when things don't go the way they think they should. And it's a shame that so often good customer service goes unrecognized. But I couldn't let that happen here today, because the customer service I received from one of your team members was excellent! I want to let you know what exceptional service Gizelle Minazova provided for me. Gizelle went above and beyond all of my expectations in helping me out when it was time to move out from the townhouse I rented though Onyx Management. Gizelle deserves special recognition. She is a true professional. Darrin R. Previous Tenant - August 28, 2014

  • 0
  • 4.0

    Responsiveness

  • 5.0

    Respect

  • 4.0

    Information

  • 4.0

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social