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Oakstone Property Management

Richmond, VA

  • 3.7
    Avg Score

  • Years Avg Stay
  • 800
    Avg Rent

  • Recommended
  • 3.0

    Responsiveness

  • 3.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 2.0

    Pests

  • 3.0

    Safety

  • 5.0

    Social

3.7

Slumlord

Posted 5 years ago

I have been renting a home from this property management company for the past 8 months and Have had nothing to show for it but wasted time and a laundry list of repairs that have either been "forgotten" about or flat out disregarded. These are repairs that should have been addressed well before my move in date. When I initially came to view the home I am renting, I was assured that the repairs would be complete before my move in date. After this company collected nearly $2000 from me, which included deposit's for security, pet and first months rent, I was prepared to move in. Unfortunately, not only had none of the repairs been completed but, new issues started to arise when the pipes burst under the home. It is likely the pipes would not have burst if someone from the property management company would have ensured that the water was turned on from the main connector at the street level during the coldest months of the year. This created a litany of additional issues inside the home. Least of which was the fact that I had to pay to stay in a hotel after driving 6 hours out of state to move in to a home that was not fit to live in. I can not speak for the entire staff of this company but from my experience, I would recommend staying FAR AWAY!

  • 0
  • 3.0

    Responsiveness

  • 3.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 2.0

    Pests

  • 3.0

    Safety

  • 5.0

    Social