I can hear my downstairs neighbor snore at night & have 1 working heater currently (I should have 2, 1 in each room). When I moved in my door knob was missing. A week AFTER I moved in, they finally had someone finish cleaning, and repairing things. Was promised a new A/C & spent my summer calling repeatedly. After being told I was on a wait list numerous times, I was eventually told I was never promised a new A/C, which at that point I was so fed up I didn't bother fighting. Had an ongoing electrical issue where the steam coming from my bathroom set a loose wire off that made a god awful noise until I shut my fuse box off. After I complained numerous times & threatened to bring my own electrician in, they finally came around. The electrician came while I was home & as he was testing outlets, told me a number of the wires were fire hazards. I can't turn my oven on w/o taking down all of my smoke alarms. It's a good week when all the washers & dryers work and in the spring, expect bugs.