Really enjoy living over there right now. Almost all of the staffs are friendly and responsive. Although encountered some difficulties in terms of living situation, Jenna really does help me through it and fix all of the issues without causing any hassle or uncomfortable living situation to me. Again, really great place to live in, so for those who are currently looking for places to stay, they should definitely take this management company into consideration.
The landlord kept over $430 of my security deposit and charged for redoing floors, painting and a light bulb. The paint job was poor at best when I moved in, and the flooring had discoloration when I moved in. It was allowed in the lease which was how they got away with it. However, I left the apartment better than I received it. I hired a housekeeper to do a thorough cleaning and patched all picture holes. The landlord scammed money from me. Considering there were problems throughout my stay with the elevator being frequently broken and the hot water not working twice, pealing paint and a drawer that scraped the wall, he really had nerve to then charge me. I should have deducted rent for everything that was wrong over the years of my stay.
After a string of characters for landlords I came across North Broad Living my senior year. I wish I found them sooner!!! Business is handled by a management team so you deal with the property managers most but Jess is the BEST! They be easy enough to work with and have on a number occasions been more than understanding when situations come up. Responsiveness is amazing their office is in the area so you can pop in whenever and handle any situation. I'd highly recommend North Broad Living to anyone looking for a place that won't add to the stresses of an already hectic student life.
My roommates had a tough situation last year. Our lease from the year before (with another landlord) was ending May and our lease with NBL wasn't going to start until August. NBL was extremely helpful they provided summer housing for us in one of their great apartment complexes and allowed us to stay there until our new lease with them started. They even helped us find a new apartment to live when we asked if we could move to a bigger place!