The title. One of the heads of Hydra is due to that this is the company that Sunil Darji often works for. This company alludes to the fact that it treats its tenants with respect and is one on one but some of the staff can say some very unprofessional things to you. First they knowingly managed an illegal apartment(See Sunil Review by me for more info) Secondly, The apartment needed many repairs, The quality of the repair jobs however were questionable as I sit a write this with a hole in the wall left from an electrician that said "some guys will come patch it up in a week.".(5 Months later these guys never came) There were times that I had to lend my own tools (Engineer student btw) to them. These guys just weren't professional at all. Renters beware, try to get as much information on the landlord when going through this management group as they can work in conjunction with people like Sunil Darji to put you in a bad situation.
Plumbing issues -- they have a very strange and old plumbing system in the basement. It was broken and leaking from the day we moved in, we notified them multiple times, and they wanted US to pay to fix it. The plumbing always smelled HORRIBLE. They replaced the plumbing system and it doesn't leak anymore but it still stinks. NO HEAT in two of the rooms out of the four. NO HEAT FROM THE DAY WE MOVED IN (October) until now -- FEBRUARY! Yes, the entirety of the winter two of the rooms in our unit had no heat. They are very good about getting their rent payments, though. They are ON TOP OF THAT!!! DO NOT RENT WITH THEM -- THEY DO NOT CARE ABOUT PROVIDING DECENT HOUSING, THEY ONLY CARE ABOUT GETTING PAID.
DO NOT make the same mistake I did. This was not my first year as a college student, yet it was my first at temple U. I rented my current property because it was brand new, and the rent was fairly cheap. Our move in date was pushed two weeks back, and the house was not completely finished once we did finally move in.Lease agreements were not respected and I had to fight for the terms that I initially had discussed with the 'manager'. Phone calls are hardly EVER returned, they are total sticklers for rent, the day after it is considered late you receive an eviction notice from their lawyer if the rent is not paid within a day or two. Maintenance requests? you have to call and beg for them to come to your apartment, repeatedly. Scheduling? They are too busy for you.When maintenance is finally scheduled, contractors either do not show at all, or are hours late. This is a terrible company and I would not recommend you, your children or your cat to rent a property from Newport.
Their office is full of college interns with a high turnover rate so you're never talking to the same person twice. They tried to illegally increase our rent after we signed the lease which resulted in having a whole new lease drafted. The building is newly constructed but on the move in date there were some doors that had yet to be installed and currently only one door in our 4 bedroom/2 bathroom apartment closes and locks properly. They fail to give us proper notice before entering our apartment and have on occasions shown up unannounced with a group after being in contact with tenants who do no live in our apartment, or even in the building. Overall, they lack organization and the construction of this building is subpar.
Newport Management was great for the process of choosing a house and signing a lease. When I signed this building was brand new and the lease began on June 1; however the house was not completely done and final touches were necessary for a couple weeks following. Throughout the year they were very responsive; however, when it was time to show the property to prospective buyers they neglected to make us aware of people coming 24 hours in advance.