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New Horizons Housing

Philadelphia, PA

  • 3.6
    Avg Score
  • 0.9
    Years Avg Stay
  • 757
    Avg Rent
  • 100%
    Recommended
  • 3.6

    Responsiveness

  • 4.0

    Respect

  • 3.2

    Information

  • 3.6

    Condition

  • 3.3

    Pests

  • 3.6

    Safety

  • 4.1

    Social

4.0

New Horizons Housing Review

Posted 10 months ago

Overall a good experience with New Horizons, although the quality of apartment tends to be on the lower side but is spacious. Maintenance is responsive, so is the process of receiving packages and the offices 10 day grace period to pay rent is very beneficial.

  • 0
  • 4.0

    Responsiveness

  • 5.0

    Respect

  • 3.0

    Information

  • 2.0

    Condition

  • 3.0

    Pests

  • 4.0

    Safety

  • 5.0

    Social

4.0

Overall positive

Posted 10 months ago

It's been enjoyable so far and they are quick and responsible with maintenance issues.

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 4.0

    Information

  • 4.0

    Condition

  • 3.0

    Pests

  • 4.0

    Safety

  • 5.0

    Social

4.9

Good and bad

Posted 3 years ago

I like it overall but have had a good amount of maintenance issues. They are very good with coming right away, though. I have had issues with flooding in the same location. in my apartment. I had to move all my furniture out of a room by myself in order for them to fix the issue. It looks like I'll have to do it again because it's back. . .

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 4.0

    Social

4.5

OK Experience

Posted 5 years ago

Lived here for over 10 yrs. The last landlord was a lot better! They kept up on everything including the elevator inspection. You want to be a boss, act like a boss and do your job.

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 3.0

    Information

  • 5.0

    Condition

  • 4.0

    Pests

  • 5.0

    Safety

  • 0.0

    Social

2.9

Not bad

Posted 7 years ago

  • 0
  • 2.0

    Responsiveness

  • 3.0

    Respect

  • 2.0

    Information

  • 4.0

    Condition

  • 3.0

    Pests

  • 3.0

    Safety

  • 3.0

    Social

2.3

Maintenance is a joke

Posted 7 years ago

  • 0
  • 2.0

    Responsiveness

  • 2.0

    Respect

  • 1.0

    Information

  • 3.0

    Condition

  • 3.0

    Pests

  • 2.0

    Safety

  • 3.0

    Social

1.7

Issues the whole time

Posted 7 years ago

  • 0
  • 1.0

    Responsiveness

  • 1.0

    Respect

  • 2.0

    Information

  • 2.0

    Condition

  • 1.0

    Pests

  • 2.0

    Safety

  • 3.0

    Social

1.3

Nothing to like

Posted 7 years ago

  • 0
  • 1.0

    Responsiveness

  • 1.0

    Respect

  • 1.0

    Information

  • 1.0

    Condition

  • 1.0

    Pests

  • 1.0

    Safety

  • 3.0

    Social

2.6

A bit overpriced

Posted 7 years ago

  • 0
  • 1.0

    Responsiveness

  • 3.0

    Respect

  • 2.0

    Information

  • 3.0

    Condition

  • 3.0

    Pests

  • 3.0

    Safety

  • 3.0

    Social

3.1

Some mice issues, but overall great

Posted 7 years ago

  • 0
  • 3.0

    Responsiveness

  • 4.0

    Respect

  • 1.0

    Information

  • 4.0

    Condition

  • 2.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social

4.6

Very satisfied

Posted 8 years ago

The most important thing about a apartment is the staff. You pretty much know what you're getting in regards to your room, but the staff is always a wildcard

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 4.0

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 5.0

    Social

4.9

Great experience

Posted 8 years ago

My previous landlord was horrible so this place was heaven in comparison

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 4.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

4.4

Responsive staff

Posted 8 years ago

Fair price for U-City. having a great landlord is underestimated!

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 4.0

    Information

  • 4.0

    Condition

  • 5.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social

3.9

Heating issues

Posted 8 years ago

Our room was poorly insulated so we had to pay more for heat.

  • 0
  • 3.0

    Responsiveness

  • 5.0

    Respect

  • 4.0

    Information

  • 4.0

    Condition

  • 4.0

    Pests

  • 3.0

    Safety

  • 4.0

    Social

5.0

Love my apartment

Posted 8 years ago

I highly recommend NHH

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

3.7

NHH

Posted 8 years ago

  • 0
  • 4.0

    Responsiveness

  • 4.0

    Respect

  • 3.0

    Information

  • 4.0

    Condition

  • 2.0

    Pests

  • 4.0

    Safety

  • 5.0

    Social

4.1

The best in the world

Posted 8 years ago

Raised the rent so i'm not renewing

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 4.0

    Information

  • 3.0

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social