Find another Realtor/Property Manager
Fixes problems by ignoring them until you stop calling. The only way I was able to get anything accomplished was by sending him an email mentioning that according to Philly renters rights, I could hire my own person and take the cost out of rent. Then, suddenly, something would get done. It would then be left in a half completed state, until finally I would send the same email. A roof leak halfway through our lease ended up requiring a large section of our roof be cut out in the bathroom, so the repairman could reach the pipes. When I moved out five months after this hole was cut, it was still there. I would sooner move out of the city than live in a building managed by Nestly again.