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MCG

Ogden, UT

  • 4.1
    Avg Score

  • Years Avg Stay
  • 425
    Avg Rent

  • Recommended
  • 2.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 2.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

4.1

Ignored me for 8 weeks and counting...

Posted 6 years ago

I had help from several friends in moving out of and cleaning my studio apartment with me, over a period of three days, because as a college student, my schedule was hectic. I vacated the apartment early in the month of January 2017 and left it spotless, without any carpet stains, holes in walls, broken windows or dirty linoleum or any other blemish. I focused my detailed cleaning on the bathroom and kitchen areas because I really loved the cozy little studio while I lived there and it had great city views and I just wanted someone to come along and love it like I did. However, after 15 plus calls, and many, many detailed voice mails left, and promises over the phone from the MCG (MCRE) staff that I would receive my deposit back in full, I have not received one penny. I have verified my new address with the MCG (MCRE) staff on several different occasions and even been told, "the check was mailed already," but that was and remains a complete falsehood. I intend to take my complaint to the Better Business Bureau of Utah.

  • 0
  • 2.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 2.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social