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Mark Patmore

Chapel Hill, NC

  • 3.7
    Avg Score

  • Years Avg Stay
  • 1,295
    Avg Rent

  • Recommended
  • 3.0

    Responsiveness

  • 1.0

    Respect

  • 3.0

    Information

  • 5.0

    Condition

  • 4.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

3.7

Avoid!

Posted 3 years ago

Less than 2 months after we moved in, Mark told us he would be showing the house if we did not agree to renew are lease. A bit odd, considering we found the house only a month or so before we moved in. He then showed the house 5 times within a month. We were never given 24 hours notice. Once we had as little as 2 hours notice. I found this very concerning because when we were shown the house, he let us go in and look around while he stayed on the porch. I was concerned about strangers wandering unsupervised through our home. When I complained about the lack of notice after the first visit, he said we had no right to have any notice. We filled out a very detailed checklist (provided by Mark, with pictures) of things that weren't right when we moved in. Several things were never fixed, like the ceiling fans in our bedroom and living room. In addition, Mark kept part of our deposit for several things we listed on the checklist when we moved in. Mark required us to pay by check. But when it came time to get our deposit back, he required us to click on a link he emailed us and to fill in banking details online. And he would not give us an itemized list of how much he deducted for each item damaged. We could either accept the unknown amount he sent us, or lump it. By the time we finished discussing it, and I gave in the link had expired. It is now 2 months later, and he has still not resent the link. It has been over 3 months since we moved out. There were a few other odd but comparatively minor items... The house had no window screens and Mark said he would not install any. The bathroom, I kid you not, had an official metal sign above the toilet that said "Please do not flush sanitary napkins or other personal hygiene products." Mark insisted that we not allow our neighbors to use out bike post, and wanted us to call him when they did. He covered the switches to the porchlights and installed light-sensitive floodlights. Which were extremely bright. At least twice, Mark came to our house to do exterior maintenance and did not do us the courtesy of letting us know he was there. On one instance, I opened my kitchen door to investigate an odd noise, Mark was on our back deck changing a lightbulb out. It was after 9pm. Needless to say, it was pretty creepy. Especially as we had our blinds open, The windows were high enough up that one couldn't see in. Unless, you were skulking about on our back deck, of course... Overall, Mark, was unresponsive as soon as we signed the lease. We rarely saw him when we wanted something fixed, but saw him more than we liked at random times. Any complaints we had, he dismissed in a condescending manner. I hate to use the term "mansplaining," but it applies. And he still owes us money. :)

  • 0
  • 3.0

    Responsiveness

  • 1.0

    Respect

  • 3.0

    Information

  • 5.0

    Condition

  • 4.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social