Apartment: First Move-In: it still needed fully cleaned, they sent over a cleaning lady but it was inconvenient as we were still moving and had a multitude of things to do already. electrical outlets didn't work in the office and were jiggling within the wall Windows: the windows were old, cracked, broken and drafty (we noted this when we first moved in but it was never addressed, for 3 years we curbed a lower heating bill ($150+ heating bill in the winter) by covering the windows in plastic and buying very durable thermo curtains. Furnace: The furnace is old AF and in the attic, the vents to the rest of the apt are all on the ceiling, the ceilings are high so get used to climbing a ladder to try and stay warm! Rodents: We caught 3 mice here by OURSELVES. Landlords were not supportive and asked ME for peanut butter to put in the traps we purchased. Ha! The balcony is nice but it's falling apart because of the squirrels that have chewed it all up after years of "patching" and "we (sort-of) fixed the issues" aka "we did something but it changed nothing." Then after we had the mice problem we had fleas!!!! I hate fleas. Move-Out: After living here for 3 years (and paying the rent on time each month and most importantly treating it like our home!), my husband and I were asked to leave on the premise that they were "renovating." We were fed up with the cold and arguing over every little thing with the landlord so VERY happy to oblige. The cleaning list they gave us was 5 pages long and they snuck it in the lease that we had to be out by 10 a.m. the day of the move-out. I requested a walk through and they came at 10:30 even though they had granted us 3 more hours to move out at 1:00? OK? We spent days cleaning the apartment and it was literally spotless but she found issues (the blinds were not wiped with a damp cloth, there we crumbs on the refrigerator doors, and the oven was deemed "very *****" even though I had cleaned it twice. Highly recommend sending them a certified letter. Landlords: To be honest, probably the worst part about the apartment were the landlords. Sure, they told us when they would be on vacation in misspelled letters but did they ever actually help us when we had issues that needed fixed? No. It was more like a situation where we had to convince them to come help us and that there was indeed a problem that needed their attention. They told us once the dryer drum was not rotating because of a miniscule amount of lint on the tray. Then there was the copious amount of lead pipes leading up to the house which we were never told of. (The lead water was discovered after I obtained a free kit from PGH city and brought to their attention.) Then there were at least 4 unannounced visits, where Grant would just let himself in our apartment while I was working from home (not ER situations, one time he was replacing a filter for the furnace.)