It took 6 days and an email to the housing authority to fix the heat (house got to mid-40’s inside), & 3 weeks to replace the washing machine. Her people then removed something w/ no notice which left the basement coated in soot, which we had to clean. There was/is a hole in a bathroom wall. Took a while to fix a constantly running toilet, we had to pay very high water bill as a result. Did not get deposit back for 46 days at which point she tried to charge us for repairs of things that were broken when I moved in. She had six people living in the house the year before. One had to pretend to be moving out when authorities inspected. I have 7 emails about house tours in less than 24 hours (not that they arrived at the times they said), 5 of tours outside business hours, and memories of many more tours with no notice. Ever been surprised in the shower by your landlady giving a house tour? Go with Lisa and you can see what it’s like.