Awful, allows certain people to move in without a background check and offers them a room immediately, but charges everyone else a $30 back ground check fee, doesn’t do her job. Keeps dropping in without notice even though asked to stop. Let’s construction workers work at out house past midnight. Charges too much. Forwards phone calls if she doesn’t like you. Has no empathy when difficult life situations come up. ONLY cares about money! If you want something to be fixed, you have to withhold rent. Example: My plumbing was clogged and overflowing for A MONTH. She didn’t fix a thing with professionals until I told her I was withholding rent until it was fixed. I had to use other peoples toilets and showers the whole month and couldn’t afford a plumber on my own. In an emergency of locking myself out, never ever answered her phone even when called multiple times. Worst. Human. Ever.