I've been renting for over 10 years, dealing with several types of landlords. Yet, I have NEVER come across a "management" company as unprofessional as Tracie and Lansdale Properties. The property was sold by Metro Star (HIGHLY recommended) to Lansdale halfway through our lease, and things immediately went downhill. The previous reviewer nailed things directly on the head with their description. Honestly, I don't even know where to start: awful subcontractors, pathetic "24 hour maintenance" guy who didn't respond to calls because "they didn't know if they'd be waking you up", and constant issues with having your cars blocked in by neighbors that the landlord claimed was fixed, but nothing changed. In only 6 months of renting with them, we encountered 4 issues needing their immediate attention, including a BREAK IN - and got NOTHING but attitude in return. Just assume that you're going to inconvenience her if you need to make any sort of contact besides paying rent. Awful, unprofessional attitude. Not surprised that half the units were empty when we got out of our lease. Decent apartments, but GROSSLY overpriced. MetroStar should've taught them how to manage property when the sold this complex to the parent company of Lansdale Properties. Stay far away from this one.
Do not rent from this company. They are running other properties under LivanosMarcus LLC and also lease commercial space. They are not responsive to issues that arise and when they do respond it's with major attitude. They will hire terrible contractors, not aid in the process of fixing problems and then charge YOU extra for it. I would advise moving on to other more reputable leasing companies in the area.