Located on the busiest intersection in North Hollywood, we rented for two years as star tenants. We left the apartment cleaner than it was when we arrived, carful not to invite the bugs around. But then we moved out, had her verbal agreement that the company would not need to take any money for anything, as the carpets were cleaned and walls were well repaired. They then stole $500 from us for “carpet cleaning” which was not a requirement of the lease, nor were we given a notice or a bill. We had a good relationship, we helped with fires started outside by transients. This betrayal won’t be forgotten.