The only good thing I have to say about Greenzang is their capacity to market themselves. See my nightmare of a testimony below. Greenzang is the absolute worst management company I've EVER experienced. They took over management in the building I lived in and from then, it was nothing but trouble and grief for the remainder of the 10 months I lived there. Maintenance: First off, they do not maintain anything properly. I've heard from many neighbors that they've had trouble with mice. The trash is constantly piled up on the side of the building, and as they do renovations, they also had trash all over the woods, which is city property. The basement is kept under horrendous conditions. My last 2 months of living there, the ceiling above a washing machine was dangling down to the washing machine. If you used the machine, insulation would touch your body, which is hazardous. Not to mention, they carelessly stacked all the bicycles on top of one another, which resulted in my bicycle tire popping. Sketchy renovations: They immediately started renovating vacant units, and within a short amount of time, my neighbor across the hall's unit was broken into and robbed. This was shortly after she had work done in her unit, and the only items that were stolen were electronics that were out in the open as the workers were there. Also, there was no evidence of force of entry. Sounds like whomever robbed her had a key to me! Once I came home that day, my door had evidence of someone also attempting to break into my place. Please note, that I had a lock that was tricky, so they could have very well tried a key and thought it didn't work. Also note, that this was on the 3rd floor. It seemed very much like a destination plot, vs a robber checking who's door is unlocked to rob. After all that, we learned that the building's surveillance never worked to begin with. How convenient. Then there were constantly issues with the renovations being done in the building, by handymen, not professionals. One of which was performed in a unit 2 stories below mine. As I work from home, and rely on internet to do so, the workers not knowing what they were even cutting, cut the cord to my internet in the middle of my work day, which resulted in me losing 2 days of pay. Did Greenzang do anything to rectify this? Absolutely not. And of course, there was constant construction being performed before 8am, which violates city noise pollution standards. Not to mention a neighbor passed away (from unfortunate and natural causes), and they tried to get rent payments from the neighbor's grieving family, which is absolutely illegal. These people are absolute soulless crooks! I had no intention of moving out of my apartment any time soon, until they took over. I've seen the listing for my apartment, and laughed at how misrepresenting the description is. I'm happy to finally have them out of my life for good.
Where to start? On my official move in date my unit was unpainted, floors and stove dirty and food caked all over it. ROACHES IN EVERY CABINET AND CORNER in every room. There have been numerous important issues that maintenance hasn’t even addressed. You’re better off sleeping outside. Dogs left at home alone all day just bark and bark. It’s terrible.
This has been a horrific experience for me. The walls are broken. The carpet so old that no vacuum cleaner can work. House is filled with rodents. I have to reach out to them almost every week to get some repairs done which ultimately never gets repaired. Their handyman comes rarely and does a shabby job and leaves a trail of mess around. You approach the manager to get it cleaned but they fall on deaf ears. They give the house in a shabby condition but when you leave they expect you have cleaned everything including their mess otherwise they cut security deposit heavily.
Generally a good apartment for a good price. We have hard wood floors, which are a bit worn but look quite nice. There are a couple of spots on the floor that have cat urine stains from the previous owners, but they have been finished again so that there is no residual smell. The paint job is a little sloppy. The tiles in the bathroom have been painted, which makes them look tacky, and the trim was not carefully done, so there are paint globs and overlaps. I am very happy with their level of maintenance. Our kitchen appliances were all replaced, and we were given great new ones. My favorite thing is that we have a full-sized fridge to replace the broken old one, which was not large at all. Generally it's a good place to live, in a nice area. I'm pretty happy with it!
Responded to maintence requests quickly but never listened to proposed solutions to actually remedy the problem. They would send the 'exterminator' out who did not know how to properly set traps and maintence would 'fill' holes. Nothing would prevent the mice from entering besides a permanent solution, which they were not responsive to and would not do.