Gordon does a great job in response. It's the landlords and owners that I have an issue with. The unit: old appliances run down heating unit put in new floorboards but didn't even bother to clean the unit. When I moved in, there was literally 5 inches of dust on the floor from the renovation washer/dryer coin ops in garage. the machines are literally from the 90s. AND THEY BARELY WORK. I've put in 5 different work orders and still my clothes don't wash or dry properly. It's annoying. Avoid!!!!