Very poor management. My partner and I wanted to move into one of their apartments, but soon things started to go downhill. We were told at the showing that the horrendous colors would stay, yet when asked if they could be painted, they said we could paint them white. We asked for a rent reduction since this would be a cost to us, and they pretended as if they were going to paint it themselves all along. They gave us 24 hours to sign the lease after our THREE apps, yet there were broken links.
When I first moved in many things that needed to be fixed were pointed out and the maintenance person at the time said they made a list and would see when they could work on them. That never happened. Any maintenance issues took days to get any contact back most of the time. Contacting Frank or Roya directly was almost impossible. Multiple attempted break ins and the front window was smashed. No one responded to requests for better security. Also was not returned entire deposit with no reason.
Frank and his wife Roya are awful people. The stereotypical bad landlord. He cashed my rent check and then said he never got it and threatened to sue me. His maintenance people cut holes into my ceiling and left a giant mess and never cleaned it up. We spent a week deep cleaning the apartment and he said it was the dirtiest he had ever seen it. Frank is genuinely one of the worst people I’ve ever met in my life. He threatened to sue my roommates and I and only backed off when we got a lawyer. He’s a bully. Don’t rent from him, his horrifically rude wife Roya, and fun style living. Straight slumlord.
Long story short the landlord, Frank Alexander, was super unprofessional towards the tenants who lived in the apartment as well as with the neighbors. Throughout my tenure living in the apartment, all of the tenants that I talked to had a bad experience with him. He only cares about what is his: rent checks, security deposits, etc. For one example, someone left a poor review on this very site about him, and he threatened to take the entire security deposit (I estimate it was somewhere around $1500) from one of the apartments (apartment 1), even though he had no concrete evidence to back up his claim that it was in fact the people from apartment 1. In the end it actually turned out to be a woman living in the 3rd apartment. Secondly, when it came time for my roommate and I to move out, we both did a deep clean of the apartment: scrubbed and wiped all surfaces. We left it in more or less the exact state than when we moved into the place. A couple months after moving out, we get deducted $250 from our security deposit for "cleaning fees." After trying to reach out to them politely to discuss such fee, I have not received contact back on further discussion of the charge. Thirdly, and probably most importantly, there is a huuuuuge legal battle going on between him and on of the adjacent buildings to the apartment complex about property rights. I am not saying who is right and who is wrong here, but the way that Frank went about it all was super childish and actually somewhat detrimental to the property and the value of such property. All along the backside of the complex are posters such as "No Permit Pam!" or an enlarged poster-size declaration of property rights. During the time surrounding St Patricks day, he put up sings saying "Kiss Me" and whatnot as a way of taunting and berating the neighbors of whom he is quarreling with. One of the tenants also was saying about how he spread birdseed near the area of the neighbors cars in an attempt to get the birds to crap over their car. The list goes on and on. Like I said, super childish, super unprofessional.