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Elm Campus

New Haven, CT

  • 3.8
    Avg Score

  • Years Avg Stay
  • 975
    Avg Rent

  • Recommended
  • 4.0

    Responsiveness

  • 2.7

    Respect

  • 3.3

    Information

  • 4.3

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social

4.0

Decent apartments, terrible management.

Posted 4 years ago

Great apartments, terrible management. Apartments are very nice and spacious inside, comes with a covered parking space (very nice in winter). However there are many problems, even some inside. The kitchens are very small and there is no counter space. The insulation is terrible - expect your winter electric bill to be around $200/mo. The electrical wiring is horrible and mgmt refuses to do anything about it -- about 1 of every 3 times you use the microwave, you will trip the breaker. And don't even think about using the microwave and the toaster at the same time. And, worst of all is the management. First of all, they came over at least 4 times within the same week to show the apartment unannounced when I told them I was moving out, once while I was out of town. They only stopped because I actually called the cops on the mother (Maria, a total POS even if she is almost 90 years old) and threatened to sue them if they continues. They are a family fighting over the ownership of the building (none of the kids can stand the mother) and whether they will sell it, and they will not sink any real money into this place. They will promise to have all kinds of work done, but they won't do it. Or maybe they will in 6 months. Just don't expect anything out of them. And if, when you are viewing the apartment, if you notice something wrong, GET IT IN WRITING that they will fix it in the time frame they said. If you don't, they will be working on it after you move in. And because the management is so cheap, when they do have work done, they have it done at odd hours to save money. So expect to be woken up at 8 am on a weekday or 9 am on a Sunday -- most of the time, they won't give you notice that workers are coming, because they hire people to work "when it fits in their schedule" instead of at a certain time, to save money. Then they will get mad at the cheap contractors they hired, fire them, and then 3 months later you'll have someone finally come out to finish the job. There are at least 2 jobs here (stairs and roofing) that multiple contractors have been out here for each project, going back a whole year, and they are still not finished. So anyway, yes it's a great deal for the space you're renting, but what I wrote above should tell you why it's so cheap. Literally every person who lives here can't stand the management, we've all had arguments with them, and this is just the way they conduct business. They really could give a crap if you are happy or not. So if you can deal with this situation, it's perfect. But if you can find something similar, I'd take the other place if I were you.

  • 0
  • 4.0

    Responsiveness

  • 1.0

    Respect

  • 3.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

4.0

Their service is also very poor and slow.

Posted 5 years ago

Overall good

  • 0
  • 4.0

    Responsiveness

  • 4.0

    Respect

  • 4.0

    Information

  • 4.0

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social

3.3

No issue

Posted 5 years ago

Efficiently resolved: Broken vanity Power surge Flooding Not efficiently resolved: Plumbing Weak dryer Additional keys

  • 0
  • 4.0

    Responsiveness

  • 3.0

    Respect

  • 3.0

    Information

  • 4.0

    Condition

  • 3.0

    Pests

  • 3.0

    Safety

  • 3.0

    Social