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District 28 Apartments

2828 Old Spanish Trl Houston, TX 77054, Houston, TX 77054

  • 3.4
    Avg Score
  • 0.1
    Years Avg Stay
  • 1,800
    Avg Rent

  • Recommended
  • 3.3

    Responsiveness

  • 3.8

    Respect

  • 3.6

    Information

  • 3.2

    Condition

  • 3.6

    Pests

  • 3.4

    Safety

  • 3.8

    Social

2.0

You will regret moving here!!!!

Posted 8 months ago

SAVE YOURSELF and KEEP LOOKING!!!! There’s a reason they have so many empty apartments! I don’t know where to even start with the new management. Ashley Johnson,the property manager lacks all humanly care or concern for the residence. She is just here for a check. In September, I put a work order in and was told that there was nothing to worry about, that it was more than likely my garbage disposal causing gurgling noises in my sink. October, my kitchen was full of overflowing sewage! Yes literally sewage! Maintenance comes 3 hours later and attempts to fix it. With no luck after 2 hours, I’m told that they will need to call a plumber. Plummer comes and snakes the sink. He then tells both myself and the lead maintenance guy that this was a constructional issue and the city may need to send someone. I was advised by maintenance that he was going to let management know because that was above his head. November,I find maintenance on site and ask him if there was any update because my sink is still gurgling and I was scared that it would flood again. He tells me that he spoke with Ashley but she hadn’t said anything so he would follow up. I went by the office myself several times but the leasing agent say Ashely is either too busy or left the office early. It’s the holidays so I’m in and out of town and I don’t get a chance to ever speak with Ashley. Jan 30, my sink floods again. Long story short Ashley and the company is aware that the sewage line and oil line are combined and the only way to fix it is to remove all the residents on this pipeline but in her words “ it’s so expensive to get fixed, I’m not sure they will even fix something that large of a job” I have been offered to move into a different apartment and get this… the accommodation is me not having to pay market pay in the new apartment! Or take 3/$500 gift cards within a 3 month time period. They really consider that as an accommodation for having to move out my home due to something that was out of my control and also something that they dropped the ball on. All in all this company is now covering up a sewage blockage and is more concern with their budget concession when they should be really worried about building codes! Knowing that I have no choice but to move, I asked for just a month free rent since I have no choice due to its condition. Ashley Johnson doesn’t care. The regional manager Sharise Linson doesn’t care, I’ve emailed and called her with no response……HOWEVER this story is to be continued! Nasty carpet in the hallways is still an issue Security is still and issue Interior design/ remodeling from the storm LAST year is still and issue Maintenance tries but there’s only 3 of them! For the amount of rent you can find better!

  • 0
  • 1.0

    Responsiveness

  • 5.0

    Respect

  • 4.0

    Information

  • 3.0

    Condition

  • 3.0

    Pests

  • 2.0

    Safety

  • 5.0

    Social

3.9

The amenities are standard and well maintained.

Posted 2 years ago

The staffs are friendly and helpful. One concern if you are a person who fall asleep difficultly, there might be some noises from the train running during the night.

  • 0
  • 4.0

    Responsiveness

  • 4.0

    Respect

  • 4.0

    Information

  • 3.0

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social

5.0

This place is clean, quiet

Posted 2 years ago

We love it here. Super quiet, very clean. The staff team is A+ and the apartment itself is gorgeous and very modern. The pool area feels like a vacation.

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

1.0

Staff and manager have an unusually indifferent attitude towards residents

Posted 3 years ago

Poor cleaning and maintenance. No interest in resident needs or requests. Exceptionally poor communication.

  • 0
  • 1.0

    Responsiveness

  • 1.0

    Respect

  • 1.0

    Information

  • 1.0

    Condition

  • 1.0

    Pests

  • 1.0

    Safety

  • 1.0

    Social

1.3

Parking is a mess and overpriced

Posted 3 years ago

The design and location of the parking garage are not very user-friendly to residents who live toward the street.

  • 0
  • 1.0

    Responsiveness

  • 2.0

    Respect

  • 1.0

    Information

  • 1.0

    Condition

  • 2.0

    Pests

  • 1.0

    Safety

  • 1.0

    Social

4.6

District 28 is a good residence with great amenities.

Posted 3 years ago

The staff is always prompt and courteous. The grounds are cleaned daily and there's a covered attached parking garage.

  • 0
  • 4.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 5.0

    Social

5.0

Staff team are A+ and the apartment itself is gorgeous and very modern.

Posted 3 years ago

Pool area feels like vacation. Excellent security, nice apartment and fantastic maintenance crew.

  • 0
  • 5.0

    Responsiveness

  • 5.0

    Respect

  • 5.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 5.0

    Social

3.7

Love this place..

Posted 4 years ago

They have an amazing pool , gym , massage room. I love it here. Very nice office staff.

  • 0
  • 4.0

    Responsiveness

  • 4.0

    Respect

  • 5.0

    Information

  • 3.0

    Condition

  • 3.0

    Pests

  • 3.0

    Safety

  • 4.0

    Social

3.6

Nice amenities.

Posted 4 years ago

Staff is great and the people living in this complex are quiet and kind.

  • 0
  • 4.0

    Responsiveness

  • 3.0

    Respect

  • 3.0

    Information

  • 3.0

    Condition

  • 4.0

    Pests

  • 4.0

    Safety

  • 4.0

    Social

4.0

Amazing apartments.

Posted 4 years ago

Pool and gym are amazing. Love the dog park. Maintenance staff is the best I have ever had in a complex.

  • 0
  • 4.0

    Responsiveness

  • 4.0

    Respect

  • 3.0

    Information

  • 3.0

    Condition

  • 5.0

    Pests

  • 5.0

    Safety

  • 4.0

    Social