They don't fix anything, they don't answer phone calls or emails, they do not repair anything. We had a leak in the basement for over 2 months before they even looked at it And their solution was telling us to use a toilet at families house until they got ours fixed. Another month passed and still nothing. There was mildew everywhere and my children were getting sick. We moved as soon as possible and they blamed us for using our only toilet! Kept security deposit. Shameful!