Prior to this rental being transferred to another property manager, Cross River falsely collected and has retained $1300+ that actually belonged to the four students renting the property. In August, 2013, they promised to reimburse the students, but they have not done so. They have avoided all contact with anyone trying to collect the monies owed. They don't answer the office phone or cell phone, and don't return messages. Dishonest owner and horrible service. UPDATE - Cross River has finally repaid the amount owed (June, 2014).