I lived in an apartment at (2498/2496 buildings owned by same co) for 2 years. There was a period where our water was not running properly. On multiple occasions the shower turned off or didn't have any hot water at all. We have been receiving notifications from ConEd about how the company has not paid its bills, which affects the entire building's heat and hot water. When finally one day there was no running water (sinks/shower/toilet) and no electricity in the hallway (meaning the front door was wide open as it is an electric lock), I sent our realtor a picture of the faucet and said we would withhold rent until the issues were resolved. Almost immediately, they had workers come in to fix it. However, I would be wary of renting from them as the company name listed on the ConEdison bills is different than College Street Realty. I recently spoke with a realtor who said the company is changing its name again next year, so I'd recommend staying away from these buildings.