My physical surroundings are fairly good. There are problems in the laundry rooms; flooding in one and inadequate hot water in the other. Everyone here is either elderly or disabled and there are big cracks in the sidewalks making walking a challenge. In winter, there is standing water on the sidewalks and in parts of the parking area. Repairs are often delayed for years and management is not responsive saying they cannot afford the repairs. Often lights are out in the parking lot which makes walking hazardous. For the most, apartments are quite livable. The bigger problem is the sort of culture of intimidation that Management has created and fosters any time someone complains. Since we are all very low income, we have no other options in town.