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Chris Pelletier

Seekonk, MA

  • 4.0
    Avg Score

  • Years Avg Stay
  • 1,500
    Avg Rent

  • Recommended
  • 2.0

    Responsiveness

  • 5.0

    Respect

  • 3.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 3.0

    Safety

  • 5.0

    Social

4.0

Avoid at all costs

Posted 4 years ago

I had a horrible experience renting from Greenbrier in Seekonk. They were responsive when I first starting communicating with them. We went and looked at a place and then the responses screeched to a halt. I should mention that while I am white, the two other people I was going to be living with were not. We ultimately decided to rent elsewhere. A year later, we were again looking for a place. This time just myself and my boyfriend. We were on a time crunch and Greenbrier had availability. We went through a realtor and had a more pleasant experience in signing the lease and such. However, once we moved in, I noticed how cheaply built the apartments were. It was very clear they rushed building these to get people in as soon as possible. Examples: shelving hanging loose in closets, tile flooring not going all the way to the door, etc. We also were missing a cover to our toilet tank. I called the maintenance line and was sent immediately to a voicemail (this was the practice. I spoke to an actual human being regarding the issues in my apartment maybe twice). Two days later, I received a call back informing me they would be by the next day to replace our cover. I was told by the man who showed up that they were doing renovations elsewhere in the apartment and had probably just taken our cover for one of those. He has done this to replace ours. So, rather than ordering covers for all the apartments, they seemed to prefer to rob Peter to pay Paul as the saying goes. Two months before our lease was up, I received a threatening letter saying we were not welcome in the apartments as we were an interracial couple. I filed a report with the police and reached out to Chris via phone and email. I never heard back. When our lease was up, we moved out without issue. A month later, having not received our security deposit to date, I reached out. I was told it typically took 30 days and it should be to us any day. Two weeks later, we had not received it. I was not getting responses to my emails anymore so my boyfriend reached out. He got responses as his email signature stated that he was a lawyer. We were told it had been sent out. Again, we received nothing. We drafted a demand letter as Massachusetts entitles tenants to 3 times damages if the security deposit is not returned within 30 days. Fast forward to three months after we move out, we finally receive our security deposit. By this point, we were tired and didn't feel like dealing with them anymore. So, we took the money and walked away. I now warn everyone I know in the area to avoid this place like the plague.

  • 0
  • 2.0

    Responsiveness

  • 5.0

    Respect

  • 3.0

    Information

  • 5.0

    Condition

  • 5.0

    Pests

  • 3.0

    Safety

  • 5.0

    Social