I don't live in a "luxury" apartment but that doesn't mean the issues in the building and my apartment get ignored. I've been trying to get several windows replaced for years now. Bathroom window doesn't stay up (see photos). Living room window can't open because it was screwed down. Live in super does work when he feels like. Doesn't reply to text messages or phone calls unless the management company reaches him. And the management company receptionist is very rude when you call. They don't get to treat me like deal because the other people in the building don't care about the building. I'm tired of having unresolved complaints. Tired of the non working buzzer and constant front door locks and mailbox area locks being broken. Tired of living here but I had to for the time being and I want my issues resolved.