Landlord did not respond to calls/written complaints in timely manner. She sent a friend to sign lease and then did not honor lease terms (water was to be paid by landlord, then I was presented with bill for 3 years of use, which I refused to pay. Landlord did not return security deposit or send letter explaining deductions). Toilet sunk through bathroom floor (as ignored my reports of warping floor), was without a toilet for 4 days and landlord refused to pay anything for me to stay elsewhere.