I had a horrible experience as a tenant of BTT. The apartment was full of bugs, wastewater would come up through the shower drain, and BTT would never send professionals to fix problems, just "handymen" who clearly didn't know what they were doing. After I said I was moving, they showed up at all hours of the day and night to show the apartment to tenants, and now that they can't rent it (because it's a bad, expensive basement) they are trying to keep my security deposit. Do not rent from them!
Do not move here. Walls are paper thin. I can hear the tenant cell phone. My rental experience at 8717 has been awful. My unit has rats. I have a crazy older tenant living above me who complains about noise but she intentionally stomps on the floor worse than a child and management doesn’t require she get carpet. Management is nasty and rude. Management requires you wear headphones after 10:00. There are shit smell orders entering your apartment with windows closed. Dust and odor enter your unit
This has been my favorite living experience. The landlord is incredibly kind and responsive. The apartment is beautiful and very well taken care of. Super clean, renovated, great light. I've loved living here. I'm only moving because my boyfriend and I are moving in together. Otherwise, I'd stay here forever!! I'll miss this management company. They're incredible.
A few minor issues have come up. That is normal, considering the age of the building (on the 8400 block of Greenwood Ave). Every single time, someone is looking into it within 24 hours. I have had a lot of landlords and this one is by far the best. I can understand why they own most of the block and why all the neighbors seem happy. It is a great area with great people and a great landlord. I honestly have no complaints!
Great place to live, very nice and responsive landlords who take great care over their properties. Maintenance requests are fulfilled often in a matter of hours. Always available and quick to respond with texts to all concerns. My building is somewhat old, so mice seem to find their way to my apartment, and I did need treatment for roaches, but they rooted out the roach problem and I've never had a problem since. Would highly recommend them. I had a great experience overall!