I don't know what is up with the landlord and people working over there. They just want your money and threaten with this and that. Living over there, constantly being worried with what they might next threaten you with is not worth anything. The tone, just the tone alone, responding to a regular customer is condescending and extremely rude. No Humanity. I truly feel sorry and feel pity for them. I don't know what they had learnt in life so that their voices doesn't come across as un-marketable. It is truly a shame. My place is okay, not bad, but not good either. The worst thing is living under a landlord as such truly sucks the life out of you. Really bad vibes. Please don't stress over it. Pay a little more, or choose closer to campus. It will be so worth it.
I don't understand the negative reviews on this site about Blackstone. I've lived here since August, and I have not had a bad experience yet. Upon move in, there were a few things that needed to be repaired, but they were done within a day of being on my tenant portal. As long as you pay rent on time and are an overall good tenant, management does not interfere with your daily life. This has been a better place to live in the short few months here than all of my first 3 years on campus and with MK.
I normally never post but this place was horrendous. Moving in was an absolute horror story. They did not clean ANYTHING we had flies and ants infesting the whole unit. In every corner of the apartment were ants. The floors had dirt on them, the bathrooms were uncleaned, the kitchen was disgusting. The roof was leaking and falling apart. After expressing our frustrations and concerned they took 2 weeks to do anything about it. 3 months later when fall came around, the walls and ceiling started to leak and they took 10 days before they came! For the weather to drop down to 30 degrees without heat is not a humane living condition for anyone. When confronted they did absolutely nothing to console us or work with us. Probably the worst people ever, they lied about having the unit cleaned prior to moving in. Their maintenance portal is for show because they dont actually resolve anything they just say they do. Shannon, and Jaclyn were the absolute worst to deal with because they were non-responsive and were rude when we showed our frustration. Lack of professionalism and respect.
Very cleanly apartment. But building built extremely weird. My closet isn’t deep enough for a hanger and we have many cabinets that cannot open all the way. Many things were broken on move in and walls have not been painted in years. Landlord is the owners daughter so she is extremely condescending and rude. On multiple occasions she has said this property is not her priority .
Just moved to Blackstone and it is already a better experience than my apartment. I always see the cleaning ladies around the building and my friends have all loved the building when they visit. For living in North Philly, I feel much more safe in this building than I ever have in my last.
I live at 1946 N Gratz Street. When I move in, it’s like nobody cleaned the roomed, except for the furniture removed. The last tenant left some trash in the closet. The curtains are stained with coffee. The counter tops are unfixed, as specifically told this problem before moving in. They’re peeling and falling apart. There are pubic hairs all over the place. The stove, sink and over are all stained, rusty and needs a replacement. The bathroom was cleaned, but it smells like stale and disgusting. Worst landlord ever. Told them to repaint, fix or maintain the walls but the apartment was just left like that after the last tenant moved out. I gave them a call and just told me to request it online. It’s been 2 days now and I still haven’t heard from them yet. I also messaged Jaclyn Dooling about this and haven’t heard from her yet. There is no respect for the tenants here.
I never do reviews but Blackstone needs to be called out... THE ABSOLUTE WORST! The apartments looks nice but the walls and floors are sooo thin. It's like your sharing an apartment with everyone around you. Also, bugs and mice have been seen in the buildings. The icing on the cake is how horrible management is. They are nice BEFORE you become a tenant. But they really don't care about the tenants and are so rude! Don't be fooled by the nice apartments and how fake nice they are in the beginning.
AVOID AT ALL COST!!!! If you are wondering why there aren't more bad reviews it is because they sneak a line into the lease threatening to fine you if you speak poorly of them. I can't say enough terrible things. My internet wasn't working for a month and they just about refused to fix it claiming the issue had been solved when no one had been out to even look for the problem. They thrive on taking advantage of young college students. When my uncle offered to help by following up with a phone call to the office they threaten legal action against him. Claiming he was "harassing" the female employee when he demanded a repair man be sent out. They will use any excuse and lie to save money by avoiding fixing/repairing. They are friendly as can be when showing you the apartments but everything changes when something breaks. These apartments aren't cheap either ($1,000 a month for a studio in North Philly) Do yourself a favor and rent with a different management company. If you are looking in the North Philly area near Temple I suggest MK Management.
I have lived here since August and I can say it is a very nice place during college years. I am not from the area, but from what I can tell, this is one of the nicer places to stay off campus. Shannon and Jaclyn were accommodating through the leasing process and made everything go smoothly for my move to the city. I look forward to the rest of my time here
The people who run this company are thieves and more importantly completely crooked. They have no way of getting you back into your apartment if you accidentally forget your key after 5pm, but will tell you someone is coming and keep you waiting all night on the streets of North Philadelphia. Not only that, but they send constant threatening emails, telling you they will fine you for a bunch of random things they have never mentioned before, it feels like a prison. They never take the trash out, it stinks and it's disgusting. No one cleans the hallways anymore because they changed cleaning companies. Elevator is ALWAYS broken. Doors constantly broken. Garage door constantly broken, leaving you trapped in the apartment. Air conditioning is always breaking, allowing the temperatures to soar to 95 degrees. Moved in to a broken washer and they came in and blamed us for breaking it when we had never even used it. Any time you call the office Shannon or Jaclyn will not only give you an immediate attitude for even calling the office in the first place, but will also provide no assistance whatsoever. One day my roommate and I came home from class and work at 5pm and found there was a serious leak in the ceiling and she essentially told us the severity of the leak was our fault for waiting so long to tell them, but that leak had started during the day when no one was home. They have absolutely no respect for their tenants and are terrible landlords. I normally don't give bad reviews about anything online, but wanted to warn others about this horrifying experience.
The apartment has constant leaking issue. They were trying to blame me and ask me to pay for the repair at first. However, it turned out to be not only their problem, but also a serious issue for the whole building. Water ruined my rug and clothes, but no one mentioned anything about compensation. It took them months to fix it. Any small repair took them days to weeks to finish. They constantly enter my unit without notice. I have lived in several places, and I have never met any worse landlord.