The mice issue isn't really her fault. The property happens to be next to an abandoned house, so that has made it very difficult to rid them completely from the house. Allie has made many efforts to help us with that problem, and we did manage to fight them back quite considerably despite the house next door. It's also been additionally difficult to get people in here to help take care of that because of COVID so I don't blame her at all for this problem. I actually recommended Allie to some family members who own and manage property and as I understand she has done a great job with them as well. She is very professional and always responds in a timely manner. There were several custom accommodations that we required while living here and we were always able to come to agreements that worked for us all. Can't recommend her enough, she's great!