Before move in, I asked LL to hire cleaning company before move in since they asked. That did not happen. My mom & I paid for the supplies to clean ourselves. LL mocked me when I provided proof & asked for compensation. Heat went out (in MN) on 12/10. LL said they have 10-14 days to address this when legally it's a maintenance emergency that needed to be handled in 24 hours. As of 12/14 heat is still not fixed & threatened retaliation if I took legal action. Electric stopped work & LL didn'tcare