Should it take 3 weeks to repair, not replace the a/c? If it was the owners home it would have been repaired within a few days. This is strictly an investment property and "let's see how little money we can put back into this property" theme is alive and well. Please do yourself a favor and avoid them.
Do not let these people fool you with their fake niceness. They are never available to help you. They never answer their phones. Our toilet has been broken since the day we moved in until the day we moved out (amongst many other things). The top of our stove broke in november they didn't offer any help or services for it until may. Our apartment got broken into and they did little to nothing to ensure further security.Oh yea one of the bedrooms had an infestation of flies and various other insects and not only did they do nothing to figure out the source of the problem, they also indirectly tried to accuse us of bringing in the flies -___-.