Queens, NY
Hi
On Christmas morning, I had sewage rain down upon my unit. On December 22nd, Stonehenge contracted AC Clem to attempt to clear a blockage in unit 21B, they failed. On December 25th at 1am, my unit 20C, was covered in urine, feces and only god knows what else. I must tell you the odor and experience I would not wish on my enemy. My sofa, rug, laptop, watch, and dog were all covered. I was forced to clean this calamity alone, as there is no overnight porter working.
Stonehenge has absolved themselves of any financial liability. The property manager Sinead Leavy even insinuated if they receive any compensation from the contractor's insurance I would not be made whole. This was not an act of god, but a failure to maintain drainage lines.