We experienced a pervasive mold situation, and management wouldn't even investigate until we vehemently turned away the painters they (begrudgingly) sent to PAINT OVER the mold, rather than address it through proper remediation. Everything about them was incredibly shady, and they eventually admitted to being "unresponsive" to our attempts at contacting them to have the issue investigated. We ended up moving out and suing. I suggest you do the same!
The management has not been able to adequately treat a massive rodent infestation (both rats and mice) at my building. People are stepping on them in their apartments. I personally have had them give birth in my living room. They are in the walls and outside in all of the bushes. Horrific living conditions. Especially for the rent they are charging. I would never allow anyone I know to rent from them. This has been the worst rental experience of my life.
Renters beware you are dealing with a property management parody. Building managers are known to take pecuniary and non-pecuniary kickbacks from shady contractors, thus any service work is good for a month and then it falls apart. Any fixes will be the cheapest and most environmentally unfriendly (think toxic chemicals) and in most cases will patch the problem without it staying there.
Many apartment buildings in New York City are not habitable.Toxic mold-infestation is widespread,led paint,asbestos,mice and roaches common. There are several court cases and complaint against slum - landlord by New York City tenants. The Samson management, a new York State based residential building management company, need not only to pay compensation for personal injury, pain and suffering,tenants loss of earnings during sick-leave and future damage. Samson management should be black listed as a landlord. Samson management is not competent its lacking responsibility for the welfare of its tenants, it exposes tenants to hazardous conditions in its buildings, well aware of that toxic mold is endangering the health and life quality of the tenants.