The apartment is very safe. Their staff are all extremely professional and courteous. Center City is full of world-class restaurants, museums, shopping, etc. It is also very safe. High rental prices are the norm here, but that is not the case with Robin Apartments. They provide well-maintained apartments in one of the most coveted districts of this (or any) city for affordable prices.
Robin Apartments monthly rent has been an affordable apartment for me for over 9 years. The landlords are available and helpful. Their maintenance department is efficient and thorough especially in an emergency. The mail is safe, accessible and convenient within the building itself.
Robin Apartments is by far the best property management company I have dealt with during my 10 years as a renter. I lived in their property at 2014 Walnut for close to two years and have nothing bad to say about working with this family-run business. A couple of the highlights. You can have packages delivered to their office, which they will notify you of delivery and hold onto until you can pick them up. I never lost a single package, which is much better than my experiences renting in NYC. Also, any time I had a maintenance issue it was fixed within 24 hours and usually the same day. One phone call was all that was necessary. I left Philly for work and would contact Robin Apartments if I were to ever return to the city.
After living in a Robin apartment for almost a year, I am happy to report that this management company is AMAZING! I have only had a couple maintenance issues, and each time they send someone either that day or the next one, and they take care of the problem. The office staff (who are all family members) are all very nice, and so is the maintenance man (who is not related). In my building, they take out the trash for us, and they are always out shoveling snow only a few hours after it has fallen. The apartments themselves are small and a little on the older side, but for the cost, they are totally worth it. And with a few decorations and decent furniture, my apartment looks as good as new! I pay around $650/month including heat and hot water for a small one bedroom in the Rittenhouse area, which is completely unheard of! If you're looking for an apartment in Philly and are on a budget, I would definitely give them a call!
This family run business is truly a gem in that you get both affordable city living AND amazing customer service…The staff was always incredibly friendly and super responsive. Mr Robin was always prompt about notifying us of any upcoming maintenance work. The apt itself was great. The kitchen and bathroom had been renovated and they did a great job with keeping everything in working order. Washer & dryer were conveniently located in the basement and it was super cheap. Trash was always cleared out properly. You can have packages delivered to their main office to hold. Anytime I had issues, they fixed it within 24 hours. I've never changed a light bulb before so I called the office to ask what type of light bulb I should buy for my overhead ceiling fan/light and within a few hours, someone was over with extra light bulbs and replaced it for me. I cannot emphasize enough how responsive their staff has been.