Lacks professionalism when dealing with owners of managed property. Charges for repairs that aren't made or done correctly and continues to collect management fees. Unresponsive to other realtors in the community and blames lack of maintenance on inability to get services from overbooked 'subs'. Hires relatives to do maintenance without follow up to see if the work was done correctly or at all.
Avoids repairs unless they are legally required. No warning about rent hikes as you sit in their crowded office to renew your lease as they threaten to put your place up for rent. Very disrespectful. They pay someone to drive around weekly and look at your grass, then send letters warning they will charge you to cut it (and they make a profit on that).