The apartment had many issues some I was aware of upon walk-through that I was assured would be addressed before my move in date and outlined in the lease agreement. Below are the issues that I experienced during my tenancy which ultimately made agree to break the lease to remove myself from this toxic landlord and situation: - The landlord was notified that there was no heat in the apartment on 11/3/19 (I moved in on 11/1/19) and the heat was not fixed until the week of Thanksgiving. Took 2 weeks and constant calls to the landlord for updates on when someone would be able to come by to look and see what the issue with the heating units was. The temperatures in the month of November were in the low 20's I was sleeping fully clothed and with my winter jacket! The apartment was NOT put in move-in condition by the landlord. There was trash left in the apartment and broken fixtures as well as the previous tenant's furniture. In the bathroom, the tub was notably scratched up, the tub was filthy and the shower head was broken. In the kitchen, the stove was disgusting and taken apart. The sink is also stained. The screens on the windows in the living room and bedroom were missing or ill-fitting allowing insects, etc to enter when the window is open. Didn't make it to the summer so this ended up not being an issue since I decided to leave. But when I notified her of this she said I could buy my own screens. The terrace door lock was broken, and the screen door was broken as well. Being a female in a ground floor apartment made me worry about my safety. When I notified her of this she said the door has a bar that goes down so that should be sufficient. The door to the apartment had 3 locks, but I was only given the key one of them. I asked the landlord on many occasions to provide the other keys but I got no response. I was forced to spend $400 to have a lock replaced to protect my safety since the terrace door was faulty as well. I was not provided information on how to access the laundry room or that I needed a card to do my laundry. And most disturbing, when I left her a message to notify her that my hot water was no longer working she had her husband call me from her phone number to discuss issues with the apartment. I believe it was her husband the man who called me from her phone number never identified himself. As I was explaining what I already outlined to her in my message she takes the phone and starts telling me what the lease says about repairs. Very unprofessional! And during our communication via text or email, it's almost like I was speaking to 2 different people. There were times when the messages were well written and other where the message just didnt make any sense. She left me nasty voicemails telling me that she is happy to let me out the lease and that I'm taking advantage of her but when I agreed to do so she back peddled on letting me out of the lease. Once a tenant was found to take over the lease, I moved out. When I reached out to inquire about when I should expect to receive my security deposit she attempted to also take the cleaning services she is responsible to provide for her new tenant out of my security deposit. She is not a good person, money hungry and needs to work on her humanity skills. I definitely would NOT rent from her and I emphatically do NOT recommend that anyone else does either!