Kitchen floor lenolium is ripped, no quarter round at baseboards or weatherstripping around doors, broken storm windows, very few screens, rotting siding & back deck. The walls were only spot painted & the place was dirty when we moved in. It was easy to communicate with Sara McGalliard over the phone, but we rarely saw Carl to come "fix" problems. They were very nice people & even worked with us if we needed extra time to pay rent, but no issues were really ever resolved. Promises made but not backed up.