Charged 360$ for AC and duct cleaning never done before or through my stay there 28 months, even though it was a bad smell in the air and I mention it to her many times. Charged 260 $ without a receipt for grout removal that her handyman applied. due to plumbing issues and floods. Problems with mold and leaks, She signed a paper that the house was in mint condition the day of the " walk through" and then 10 days later she started finding excuses to keep part of the security deposit. BEWARE!